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Insight
to impact

Discover the combined power of rich wi-fi analytics, detailed customer profiles and highly targeted engagement.

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Unlock the power of wi-fi

Super-charge your wi-fi and get a deeper understanding of your customers and venues with detailed insight and analytics. Drive customer satisfaction and generate revenue through targeted customer engagement.

Offer your users best-in-class guest wi-fi
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Build detailed customer profiles and data-rich wi-fi analytics
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Deliver tailored communications and targeted engagement
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Drive real business outcomes with your data

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Increase dwell time
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Lift spend
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Drive visit frequency
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Increase loyalty and return rates
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Maximise omni-channel opportunities

Advanced customer analytics

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Truly understand your wi-fi users and customers with a wealth of real-world analytics at your fingertips.

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Learn who your customers are and how they interact with you
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See who visits you, when and how often
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Via social login, understand their demographic profile, characteristics and likes, and the brands they choose to engage with
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View active guest profiles - understand who is in your venue in real-time
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Combine data from your physical venues and online platforms, to gain an omni-channel view of your customers

And with centralised, real-time dashboard reporting; all your data is easy to access, segment and analyse – with the option of connecting directly to your own CRM system if you’d prefer.

Real-time & highly targeted customer engagement

Use an increased understanding of your customers and their behaviour to shape your marketing messages to them, further enriching your marketing database and existing CRM system.

Being able to focus your marketing campaigns and communications on certain segments creates a personalised experience that’s proven to increase KPIs such as return rates, conversion and share of wallet.

Build, execute, manage and track your targeted and profitable marketing campaigns all from within our self-service portal.

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  • View active guest profiles, ringfence your target group and deliver tailored offers in real-time
  • Dynamically tailor your wi-fi access journey or communications according to guest profile – such as their age range, location, when they last visited, and much more.
  • Design, build and send personalised email and SMS communications
  • Send bespoke or NPS surveys to gain valuable customer feedback
  • Push post-visit customer communications to increase online reviews of your venue
  • Reward loyalty, drive cross-estate visits and address lapsed customers
  • Track the success of your marketing campaigns
  • Use our set and forget facility to plan recurring communications in advance
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Industry Performance Report

Run a snapshot report of the type of data you could see for your business.

Get in touch to find out more about guest wi-fi for your business.

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